Dovetail Goods

Shipping Policy

Last updated: October 2026

Dovetail Goods ships to addresses in the United States only. Shipping is free on every order. Here is how long your order takes, how tracking works and what happens if something goes wrong in transit.

Where we ship

We ship to all 50 U.S. states and Washington, D.C., from our U.S. warehouse. We do not currently ship to U.S. territories, APO/FPO/DPO military addresses or any address outside the United States.

Order processing

Orders are processed within 1–3 business days after payment is confirmed. Processing covers verifying your order, picking and packing it, and handing it to the carrier.

Orders placed before 2 PM ET on a business day start processing the same day. Orders placed later, or on weekends and holidays, start processing the next business day.

Business days are Monday through Friday, excluding U.S. federal holidays.

Shipping options and delivery times

Turmeric Radiance Oil

Shipping methodCostTransit timeTypical total
Free US shipping (USPS)Free3–5 business days4–8 business days

Brain & Focus Formula

Shipping methodCostTransit timeTypical total
Free US shipping (USPS)Free6–10 business days7–13 business days

Test Product

Shipping methodCostTransit timeTypical total
Free US shipping (USPS)Free3–5 business days4–8 business days

The typical total is processing time plus carrier transit time, counted in business days from the day your order starts processing. Delivery dates shown at checkout and in emails are estimates, not guarantees.

Tracking your order

As soon as your order ships, we email you a tracking number and link to the email address used at checkout. You can also check the status of your order anytime on our order tracking page.

Tracking can take up to 24 hours to show its first scan after the label is created. If you have not received a shipping email within 4 business days of ordering, check your spam folder and then contact us.

Shipping address

Please double-check your shipping address at checkout. If you need to change it, contact us before your order ships and we will update it. Once an order has shipped, we cannot redirect it.

If a package is returned to us because of an incomplete or incorrect address, we will contact you and reship it once you confirm the correct address.

Delays, lost and damaged packages

Carrier delays can happen during peak seasons, severe weather or other events outside our control. If your package is late, lost or arrives damaged, we will make it right with a free replacement or a full refund, as described in our Refund Policy.

  • Damaged or wrong items: contact us within 7 days of delivery with a photo.
  • No tracking updates for 7 business days, or no delivery 10 business days after the estimated date: contact us and we will open a carrier claim.
  • Marked delivered but not received: contact us within 30 days of the delivery date.

Taxes and duties

Prices are in U.S. dollars. If sales tax applies to your order, it is shown at checkout before you pay. Because we ship within the United States only, there are no customs duties or import fees.

Questions about shipping

For anything related to your delivery, open a request on our support page. We reply within 1 business day.